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 Why Metro Rail: CMRL Core Values, Vision and Mission
December 16, 2024

Why Metro Rail: CMRL Core Values, Vision and Mission

In this article we see about The Chennai Metro Rail Limited (CMRL) is transforming the city’s transportation landscape with a modern, eco-friendly metro system. Established as a joint venture between the Government of India and the State of Tamil Nadu, CMRL aims to ease traffic congestion, improve connectivity, and promote sustainable urban mobility.

Why Metro Rail: CMRL Core Values, Vision and Mission

With the ongoing  Phase I and  upcoming Phase II expansion, the metro system is expected to improve the quality of life for Chennai residents. With a focus on safety, customer satisfaction, and environmental sustainability, CMRL is shaping the future of urban transportation in the city. The metro system is a vital part of the city’s urban transport infrastructure and is designed to address the challenges posed by rapid urbanization, traffic congestion, and pollution. 

History and Development of Chennai Metro Rail

Union Cabinet approves ₹63246 crore worth phase II project of Chennai Metro Rail, ET Government

Source: ET Government

Initiation and Planning:  

The idea of ​​introducing a metro  system in Chennai was first proposed in the 1980s to address the growing traffic congestion in the city. However, it was only in 2007 that the government decided to formally launch the project.  In 2010, the Chennai Metro project received formal approval from the Government of India and CMRL was formed to oversee the planning and implementation of the metro system. 

Construction and Phases: 

Phase I: The first phase of the Chennai Metro covers 45.1 km and is divided into two corridors: Corridor 1 (Blue Line) from Washermanpet to the airport and Corridor 2 (Green Line) from Chennai Central to St. Thomas Mount. This phase was initially scheduled to be completed by 2015, but due to delays it has been opened in phases and is expected to be fully completed in 2023.  Phase II: The second phase consists of an additional 118.9 km across three corridors (Corridor 3, Corridor 4,  Corridor 5), which is currently under construction and is expected to be completed by 2026. This expansion will significantly improve connectivity within Chennai. 

Importance of Chennai Metro Rail 

The Metro system has several key benefits: 

Reduces road congestion: Chennai has a lot of  road traffic, which not only increases travel times but also contributes to air pollution. The metro provides a faster and more reliable alternative, reducing congestion on the city’s roads. 

Environmentally friendly: The metro significantly reduces the city’s carbon footprint by shifting users from private cars to public transport. The use of electric trains reduces pollution, making the system environmentally friendly.

Improved accessibility and connectivity: Thanks to well-placed stations,  metro systems improve connectivity between major urban areas, including residential, commercial, educational and leisure centers. This makes commuting easier and faster for millions of residents. 

Economic impact: Modern metro systems contribute to economic growth by reducing travel times, improving productivity and increasing access to economic opportunities. They also promote urban development around metro stations, creating opportunities for new businesses and real estate development. 

Safety and convenience: Compared to other modes of transportation such as buses and trains, metro systems are typically more reliable, faster, safer and provide passengers with a more comfortable ride. Modern technology such as automated train control, CCTV cameras and air-conditioned stations will enhance the passenger experience.

HCC-KEC International bags Rs 1,309 cr order from Chennai Metro Rail | Company News - Business Standard

Source: Business Standard

CMRL Vision 

CMRL’s vision  is to transform Chennai into a world-class city by providing an efficient, sustainable and environmentally friendly urban transport system. Its objective is to improve the quality of life of city residents by providing a reliable and safe alternative to other modes of transport. 

CMRL Mission 

CMRL’s mission is focused on the development and operation of the metro system, prioritizing aspects such as safety, customer satisfaction and environmental sustainability. The objective is to create a seamless and efficient public transport system that eases traffic congestion, reduces pollution and promotes economic growth.

CMRL Core Values 

CMRL’s core values ​​reflect the guiding principles that shape the company’s work culture and business operations. These values ​​help us stay focused on our long-term goals while maintaining our commitment to excellence: 

Customer Satisfaction: We ensure a safe, reliable, and comfortable travel experience for our passengers.

Sustainability: We emphasize environmental sustainability in all aspects of metro development and operations. 

Innovation: We employ the latest technologies and innovative practices to continuously improve service delivery and operational efficiency.

Safety: We maintain the highest standards of safety for our passengers and employees. 

Accountability and Transparency: Approach all activities and decisions with honesty, integrity and openness.

Collaboration and Teamwork: Foster a collaborative environment both within the organization and with stakeholders to achieve common goals. 

Chennai Metro's Phase 2 Construction Progress

Source: Construction World

Key Features of  Chennai Metro System 

Modern Infrastructure:  Chennai Metro has modern infrastructure such as underground and elevated tracks, air-conditioned trains,  and smart stations  with facilities like automated ticketing system, Wi-Fi, and CCTV surveillance. 

Accessibility: Stations are designed to be accessible for people with disabilities with ramps, elevators and wheelchair spaces. 

Smart Ticketing: CMRL uses smart cards, mobile apps and tokens to enable easy ticketing and payment options. 

Safety Measures: The Metro is equipped with modern safety systems such as fire and smoke detectors, CCTV cameras and automatic train protection systems to ensure the safety of  passengers and employees. 

The Future of Chennai Metro: Phase II and Beyond 

The second phase of expansion will  significantly increase the reach of the metro, improving connectivity to underserved areas of the city and  major transport hubs such as Chennai International Airport and suburban railway stations. The completion of the second phase is expected to further ease congestion and make public transport a viable and preferred option for many residents.  

Moreover, Phase III, which is still in the planning stages, is expected to further expand the metro network to cover additional areas in Chennai and its suburbs.

Challenges and Considerations 

Despite  progress, CMRL faces several challenges. 

Land Acquisition: Acquiring land for metro stations and tracks can be difficult due to existing urban infrastructure and population density. 

Environmental and Social Impacts: While  metro rail offers environmental benefits, the construction process can impact local communities and ecosystems, requiring careful planning and remediation.

Financing and Investment: The project’s large scale  requires significant funding, and funding often relies on a combination of government support, loans, and private investment. 

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